(226) 582-2836 (London, Ontario, Canada)


For any questions regarding the website, technical difficulties, product questions, gem queries or custom design

For any questions regarding product displayed on social media, including Facebook and Instagram, email


Call or email to coordinate local jewellery repair pick-up and delivery.
(226) 582-2836

Do not mail your jewellery by courier or post without calling first to discuss your repair and coordinate shipping details and insurance.


Our mailing address is:
The Gem Shop
36064-3090 Colonel Talbot Rd.
London, Ontario, Canada, N6P0C4

Important Note: If you are sending a parcel by courier (such as FedEx, UPS), or you are shipping gems or jewellery, please contact us prior to shipping.

Online Contact

You can use this form to upload an image or photo, or simply to get in touch regarding any questions you may have.

The Gem Shop