Contact

PHONE

Canada/US Toll Free:
1-855-GEMPRO-1  ( 1-855-436-7761)
Local Number (London, Ontario, Canada): 
(226) 582-2836


TEXT MESSAGE (SMS)

For a quick response to any of your questions, send a text message from your mobile device to either:
Local Number (London, Ontario, Canada): 
(226) 582-2836

Canada/US Toll Free number (check with your carrier to see if charges apply):
1-855-436-7761


EMAIL

For any questions regarding the TheGemShop.ca website, technical difficulties, product questions, gem queries or custom design
Email:  admin@thegemshop.ca.

For any questions regarding product displayed on social media, including Facebook and Instagram, email Mimi@theGemShop.ca


JEWELLERY REPAIRS

Call, text, or email to coordinate local jewellery repair pick-up and delivery.
Local Number (London, Ontario, Canada): 
(226) 582-2836

Do not mail your jewellery by courier or post without calling first to discuss your repair and coordinate shipping details and insurance.
Canada/US Toll Free:
1-855-GEMPRO-1  ( 1-855-436-7761)


POST

Our mailing address is:
The Gem Shop
36064-3090 Colonel Talbot Rd.
London, Ontario, Canada, N6P0C4

Important Note: If you are sending a parcel by courier (such as FedEx, UPS), or you are shipping gems or jewellery, please contact us prior to shipping.

Online Contact

You can use this form to upload an image or photo, or simply to get in touch regarding any questions you may have.

The Gem Shop
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